Essays
Notes from the desk
What we learn building Recova, written down while it's still fresh.
- Build close to the work What building Recova taught us about starting with a real workflow.
- AI belongs inside the workflow Why a useful agent needs context, a next action, and a clear place for human review.
- Also in the U.S. Why not? Why a Korean collections agent is heading to America next.
- Everyone is owed money Different industries. The same work.
- The approve button The agent prepares. People decide. Why we drew the line where we did.
- We asked to be hired Some knowledge can't be learned by asking. So we stopped asking.
- The technical moat is gone When anyone can ship software in a weekend, what protects a company?
- What 56 interviews taught us Before Recova we built ANYON. The lesson outlived the product.